• Hospital Account Manager - Chicago

    Job Locations US-Remote Sales
    Requisition ID
  • Responsibilities

    The Hospital Account Manager, Medical Device Division (MDD) contributes to OAPI’s overall sales objective by performing assigned sales related activities.  Provides hospitals, physicians, lab directors and healthcare providers with products, services, and information that will enable them to use OAPI products safely and effectively. Ensures full compliance with all relevant laws, regulations, and OAPI policies in all aspects of interactions with healthcare professionals.


    Key Job Responsibilities:

    • Achieves the assigned sales objective for the territory.
    • Effectively manages the necessary process to ensure product acceptance to assigned hospital accounts by establishing credibility with key hospital stakeholders, performing timely product review, expediting laboratory acceptance of product, implementing Effective plan for product pull-through, and organizing in-services to communicate appropriate approved product information to appropriate hospital personnel and cover all shifts.
    • Attains the designated goals for calls on appropriate accounts and healthcare professionals to communicate balanced, accurate, and complete information on OAPI products.
    • Executes calls on lab directors in order to provide product information and to ensure the availability of OAPI products in assigned accounts of territory.
    • Manages the territory in an efficient and orderly manner through effective business planning and implementation, ascribing to principles of key account prioritization/physicians.
    • Coordinates appropriately and effectively with Hospital Account Executives to ensure successful pull through of greater corporate initiatives.
    • Collaborates with managed markets team as appropriate with support of RSM and HAE
    • Demonstrates ability to pull through hospital lab placement of assigned product(s) in associated community physician practices that utilize assigned account lab services.
    • Demonstrates a consistent completion of administrative requirements including reporting in a timely manner, budget management, log-ins, etc.
    • Operates the territory within the assigned expense budget.
    • Completes all required training courses and continually updates product knowledge.
    • Complies with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities.
    • Completes all expense report activities within timelines and company guidelines.
    • Understands and consistently applies OAPI’s corporate values and policies to everyday activities.
    • Assists Regional Sales Manager in training new hospital specialists.



    • Knowledge of patient flow and treatment options
    • Knowledge of relationship between institutions, IDNs, and satellite offices
    • Knowledge of reimbursement issues in the healthcare industry including managed care, institutional and retail market channels, disease states, and how those and other factors interact
    • Ability to Link solutions to patient customer needs, deliver a Compelling Presentation, displays personal conviction, and establishes credibility and trust
    • Ability to gather customer specific information, analyze quantitative data, and interpret information
    • Ability to clarify customer interests, address customer issues, and manages customer expectations
    • Excellent interpersonal and communication skills
    • Strong time-management, organizational and planning skills
    • Ability to apply newly learnt knowledge and skills
    • Computer skills
    • Ability to write routine reports and correspondence
    • Ability to meet appropriate healthcare facility credentialing guidelines
    • Valid drivers license and good driving record (no more than three moving violation convictions with the past three years)
    • B.S. or B.A. degree + 4 years experience as a Sales Representative within OAPI or in another pharmaceutical company
    • Experience in hospital specific selling or applicable Registered Healthcare Professional experience
    • Experience selling in the given area
    • Travel (approximately 30%)

    Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to their protected veteran or disabled status, or any protected status.


    This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.



    Otsuka Pharmaceutical Company is a global healthcare company with the corporate philosophy: “Otsuka-people creating new products for better health worldwide.” Otsuka researches, develops, manufactures and markets innovative products, with a focus on pharmaceutical products to meet unmet medical needs and nutraceutical products for the maintenance of everyday health.


    In pharmaceuticals, Otsuka is a leader in the challenging area of mental health and also has research programs on several under-addressed diseases including tuberculosis, a significant global public health issue. These commitments illustrate how Otsuka is a “big venture” company at heart, applying a youthful spirit of creativity in everything it does.


    Otsuka Pharmaceutical Company is a subsidiary of Otsuka Holdings Co., Ltd. headquartered in Tokyo, Japan. The Otsuka group of companies employed 45,000 people worldwide and had consolidated sales of approximately USD 11 billion (€ 9.9 billion) in 2016.

    All Otsuka stories start by taking the road less travelled. Learn more about Otsuka Pharmaceutical Company on its global website at www.otsuka.co.jp/en. Learn more about Otsuka in the U.S. at www.otsuka-us.com.

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