• Manager/ Senior Manager Assure Program Effectiveness

    Job Locations US-NJ-Princeton
    Requisition ID
  • Responsibilities

    The Manager/Senior Manager, ASSURE Program Effectiveness is considered to be skilled in their demonstration of operational and effectiveness proficiencies.  This manager is able to apply skills in various situations.  Specifically, the Manager/Senior Manager will:


    • Business Management - Ability to plan, allocate, monitor, organize, and prioritize activities and resources to maximize field patient support impact and measure progress against plan
    • Critical Thinking - Ability to understand a situation, issue, or problem by breaking it into smaller components. Ability to collect information, derive inferences, find solutions and make informed decisions and recommendations using data and tools where appropriate
    • Stakeholder Development - Build and maintain internal relationships based on stakeholder needs and organizational politics
    • Vendor Management – Knowledge of available resourcing options. Understands when and how to use external resources. Knowledge and experience in selecting vendors, working with vendors, and managing the performance of allocated resources according to contractual expectations.
    • Oversees ASSURE effectiveness functions to ensure timely communication, distribution, and analysis of data. Works with cross-functional partners including, for example, Business Analytics and Information Technology colleagues, to address alignment issues, data issues, etc.
    • Builds and maintains strong rapport with ASSURE Leadership and other key stakeholders to ensure ongoing decision support needs are met with a focus on continuous process improvement.
    • Assists in business review preparation for Lead of ASSURE Patient Support Strategy & Effectiveness and the Senior Director, ASSURE.
    • Monitors department performance against key support indicators (KSIs) and implements improvement strategies as required.
    • Monitors territory level plans across the business unit to ensure sites are properly prioritized according to patient support needs, resourced and that there is a strategic plan in place that is tightly aligned to the national patient support plan.
    • Implements effective stakeholder prioritization and reporting tools to support strategic patient support imperatives and assist management in evaluating patient support effectiveness/performance.
    • Manages budget to ensure business priorities are properly resourced.
    • Coordinates the exhibit and display approval process with legal and finance to ensure timely review and approval.
    • Works with ASSURE National Director and T&D to coordinate POA and other meeting planning.
    • Works to identify best practices across division and collaborate with Training & Development and ASSURE Field Management toward identified behaviors.
    • Works to address the effectiveness of the field patient support organization.



    • Ability to determine tasks and actions required to implement a specific strategy or business initiative
    • Ability to organize qualitative information and data to identify/explain trends, problems, and their causes.
    • Ability to analyze short- and long-term strategic goals and determines long-range objectives; develops broad, initial timelines based on these strategic goals.
    • Excellent communication and interpersonal skills
    • Ability to interact with people of all levels, both internally and externally
    • Knowledge of patient support processes and business management principles
    • Experience with computer software programs and MS Office (Word, Excel, PowerPoint, Outlook)
    • BA/BS in related field
    • 4+ years’ experience in pharmaceutical industry
    • Ability to work in Princeton, NJ corporate office

    Come discover more about Otsuka and our benefit offerings; click here for more information.


    Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to their protected veteran or disabled status, or any protected status.

    This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.


    Otsuka Pharmaceutical Company is a global healthcare company with the corporate philosophy: “Otsuka-people creating new products for better health worldwide.” Otsuka researches, develops, manufactures and markets innovative products, with a focus on pharmaceutical products to meet unmet medical needs and nutraceutical products for the maintenance of everyday health.

    In pharmaceuticals, Otsuka is a leader in the challenging area of maental health and also has research programs on several under-addressed diseases including tuberculosis, a significant global public health issue. These commitments illustrate how Otsuka is a “big venture” company at heart, applying a youthful spirit of creativity in everything it does.

    Otsuka Pharmaceutical Company is a subsidiary of Otsuka Holdings Co., Ltd. headquartered in Tokyo, Japan. The Otsuka group of companies employed 45,000 people worldwide and had consolidated sales of approximately USD 11 billion (€ 9.9 billion) in 2016.

    All Otsuka stories start by taking the road less travelled. Learn more about Otsuka Pharmaceutical Company on its global website at
    www.otsuka.co.jp/en. Learn more about Otsuka in the U.S. at www.otsuka-us.com.


    Apply or Share

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Leap With Us!

    Not ready to apply? Connect with us for general consideration.