• Director R&D Business Architecture e-Solutions

    Job Locations US-NJ-Princeton
    Requisition ID
  • Responsibilities

    The Director of R&D Business Architecture e-Solutions is responsible for the business architecture and IT capability management function for the end-to-end e-Solutions Platform to meet the comprehensive needs of key R&D business stakeholders as a priority. The incumbent will provide the business with hands-on support, general consulting and technical advisory services as needed to formulate and deliver on a global eSolutions platform strategy that will transform Otsuka’s R&D business Operations. The role will effectively partner and collaborate with the OIT Business Information Management leader and key cross-functional business stakeholders to define and measure the value proposition and ROI of e-solutions Platform. The role will coordinate system and data integration, collaborate with clinical teams and external parties (ex. CROs, Technology vendors as applicable etc.), IT business information managers, leadership, technology delivery, Otsuka Data sciences, Application support and technical/solution architecture function in providing overall direction and architecture of e-solutions platform suite to enable effective delivery of Platform strategies. As a subject matter expert, the Director is responsible for the alignment of business models, development of business/technical processes and framework, tool suite selection and high-level design, and overall methodology of Platform execution. This role will own, evaluate, evolve, presents findings and recommendations to facilitate effective and timely decision-making as it relates to strategic eSolutions capability and associated implementation roadmaps. The Director is also accountable for use of various architectural methods the capability design models and related tasks including functional maps, solution to capability mapping, fit-gap analysis to help develop transformative and customer centric blue-prints jointly with Clinical Business Information Manager in close consultation with various business and IT stakeholders. As one of the most critical success factors, this role must partner and collaborate with the OIT Business Information Manager to promote common understanding and messaging of the goals and objectives of the ePlatform - internally and externally, to ensure alignment, prioritization and manage technical demand to meet strategic imperatives. The role is responsible to define, manage and organize in a secure and compliant manner Enterprise Data Assets to deliver sustainable and extendable eSolutions across the enterprise removing boundaries and silos.


    Key Job Responsibilities

    • Works in close collaboration with the business information manager, delivery managers, IT architects, support teams and business community to act as the lead for transformation and change champion.
    • Reviewing, analyzing, evaluating of initiatives and opportunities to improve, develop or integrate new technical capabilities into Otsuka, particularly, R&D Clinical Management clinical trial process and associated eco-systems as a priority
    • Planning and coordinating of the execution of transformational and emerging business technology ideas/opportunities from ideation phase to the incubation and outcomes achievement phase of the business (R&D priority) process.
    • Collaborating across business functions to identify opportunities to progress business and technical alignment of e-solutions roadmaps.
    • Own and manage the e-solutions strategic roadmaps and provide investment (monitory, organization growth and capacity) recommendations.
    • Conduct analysis to determine best path for solving business problems/opportunities that may include process improvement, systems enhancement, multi-affiliate, multi-tenant global expansion, user training, software procurement and/or development and subsequently effectively deliver on agreed recommendations.
    • Ensure solutions developed across scope of eSolutions suite are aligned to “fit for purpose” and "intended use” architecture standards and principles, leverage common solutions and services, and meet financial, quality and growth targets (cost and benefits).
    • Build, maintain, improve and capture value realization (tangible and intangible) for all investments made including but not limited to Business case/justifications, unitized cost/provisioning models, direct or indirect savings/cost avoidance, productivity, KPIs and cost efficiency goals.
    • Constantly seeks input from all stakeholders and senior management for opportunities and approaches related to maximize the value of investments, both short and long-term
    • Review project documentation as requested to ensure it meets standard, is horizontally integrated, and fulfills the process strategy of organization across various internal/external functions.
    • Partners with OIT delivery functions, Solutions architects and OIT support teams in developing IT framework that aligns with the business plan.
    • Leads the effort to identify and document capability and initiative needs and strategic prioritization into business architecture deliverables (roadmaps etc.).
    • Provides architectural oversight of projects; ensure requirements are in alignment with business strategies and business architecture roadmap/framework.
    • Define the set of strategic, core and support processes that transcend functional and organizational boundaries and silos; identify and describe external entities such as customers, suppliers, and external systems that interact with the business; and describe which people, resources and controls are involved in the processes.
    • Identify data locations, storage and accessibility across the organization to define, manage and own the broadest data share with the highest compliance across the enterprise and the relationships and usability of those data, including mastering the data
    • Capture the relationships among roles, capabilities and business units, the decomposition of those business units into subunits, and the internal or external management of those units.
    • Capture the tactical and strategic business goals that provide traceability through the organization and are mapped to metrics that provide ongoing governance.
    • Works hand-hand with the Business information manager, delivery managers, IT architects, support teams and business community to act as the lead for change championship.



    • Minimum of a bachelor’s degree (BS/BA) in scientific/medical/technical/pharmaceutical discipline, preferably combined with relevant clinical trial and technical eTrial/eSolutions or related digital and social technologies experience. Master’s Degree preferred in the related discipline.
    • Extensive experience planning and deploying either business or IT initiatives (preferably both).
    • A minimum of 15 years working within a Pharmaceutical environment with strong understanding of drug development process, global regulatory environment and eSolution technologies (ex., eConsent, RBM, eSource, eSurveillance, eTMF, related mobility, social and digital technologies) both from business processes and Information technology perspective.
    • Experience and creating, evaluating, recommending business cases in addition to developing business and technical value realization framework.
    • Proven experience in Operational Excellence - including but not limited to Continuous Improvement, Project and/ or Technical Management, Change Management methodology, financial/budget and contract management
    • Hands-on experience in applying architectural principles, methods, and tools to business challenges by assimilating and correlating disconnected sets of information and articulate their collective relevance to the organization and to high-priority business issues.

    Skills and Required Competencies

    • Deeper understanding of modern digital trend and technologies.
    • Learning agility, thought leadership, growth and startup mind set to facilitate decision making under ambiguous circumstances in the absence of clarity of information.
    • A broad enterprise-wide view of the business and varying degrees of appreciation for strategy, processes and capabilities, enabling technologies, and governance.
    • The ability to recognize structural issues within the organization, functional interdependencies and cross-silo redundancies such as gaps or overlaps in the role alignment, processes, and maturity of the business capabilities.
    • Experience developing and using these high-level models as required to collect, aggregate or disaggregate complex and conflicting information about the business.
    • Exceptional communication skills and the demonstrable ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations.
    • The ability to act as liaison conveying information in suitably accurate models between the business unit and their counterparts within Information Technology. The scope of this information includes business requirements, data constraints, business rules, models of strategy and motivation, processes, accountabilities, and many other business and IT operational needs.
    • Must be a Team player who effectively listens and partners with the ability to influence others to move toward consensus. Must be highly reliable, trustworthy, transformative commitment and results oriented.
    • Establishing and maintaining strong working relationships with both internal and external collaborators and stakeholders across geographical regions and cultural differences.

    Travel (approximately 25% global)


    Otsuka Pharmaceutical Company is a global healthcare company with the corporate philosophy: “Otsuka-people creating new products for better health worldwide.” Otsuka researches, develops, manufactures and markets innovative products, with a focus on pharmaceutical products to meet unmet medical needs and nutraceutical products for the maintenance of everyday health.

    In pharmaceuticals, Otsuka is a leader in the challenging area of mental health and also has research programs on several under-addressed diseases including tuberculosis, a significant global public health issue. These commitments illustrate how Otsuka is a “big venture” company at heart, applying a youthful spirit of creativity in everything it does.

    Otsuka Pharmaceutical Company is a subsidiary of Otsuka Holdings Co., Ltd. headquartered in Tokyo, Japan. The Otsuka group of companies employed 45,000 people worldwide and had consolidated sales of approximately USD 11 billion (€ 9.9 billion) in 2016.

    All Otsuka stories start by taking the road less travelled. Learn more about Otsuka Pharmaceutical Company on its global website at www.otsuka.co.jp/en. Learn more about Otsuka in the U.S. at www.otsuka-us.com.



    This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

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