• Associate Director Market Access Operations

    Job Locations US-NJ-Princeton
    Requisition ID
  • Responsibilities

    This position reports to the National Director, Market Access Field Strategy and Execution. The position work closely with Market Access leadership in order to deliver key business objectives through integrated analysis and strategic coordination with the Market Access Leadership Team. The position ensures that agreed upon priorities receive coordinated, integrated, effective and overall timely action across all units within the team. The position is also responsible for all the day-to-day Market Access field operations and leads all related core process development and management. It will manage field force size/structure, alignment, strategic targeting plans, sales incentive plans, data, analytics reporting, financial & budget reporting, and various sensitive initiatives supporting Market Access. The position requires the ability to lead a variety of people, processes and system development within the organization as well external stakeholders. The position requires strong collaboration skills, customer focus, and the ability to effectively interact with a variety of internal stakeholders, departments, sales and marketing management, strategic partners, market intelligence, and outside vendors. This position maintains focus on continuous improvement and creation of industry best internal and customer facing operations and processes.
    The position also has direct responsibility for the market access budget, key meetings and report generation. The position will work with all members of the leadership team to ensure we have the appropriate analytics in place and to ensure continuity across the team.
    • Monitors and follows up on market access operating issues and activities, e.g. ad hoc requests from home office and field, etc.
    • Assists ND in development, communication and implementation of business plans
    • Gathers and processes data related to, but not limited to, performance, productivity, CRM, account management, and landscape
    • Tracks the allocation and utilization of resources, e.g. headcount, budget especially travel, CRM use and monitors adherence to Otsuka policies and procedures
    • Communicates and collaborates with key internal and external stakeholders regarding market access metrics including formulary and pull through.
    • Coordinates the planning and execution of field and broader market access meetings and teleconferences including POA planning
    • Serves as a liaison between OAPI functional areas to research and resolve operational issues.
    • Provides high level communication with alliance partners and ensures our processes and analytics are consistent.
    • Ability to create and deliver standard and ad hoc reports and correspondence as identified by the ND and MALT
    • Demonstrate excellent written and oral communication skills – able to provide compelling and effective communication across all levels of the organization.


    • Bachelor degree is required, MBA preferred
    • At least ten years of pharmaceutical industry experience
    • Highly proficient in Microsoft Office
    • Strong communication and leadership skills to drive change management
    • Superior presentation skills that drive action and strategy
    • Excellent analytical skills
    • Expertise in payer markets including understanding of all major payer segments, payer operations/financial drivers and budgets, formulary access management, coverage decision processes and utilization management.
    • Experience / knowledge of working in Matrix Management Structure with Project Management, Coordination and People Management in a Team environment
    • Proficient in Analytics and strong excel spreadsheet skills are a must 
    Come discover more about Otsuka and our benefit offerings; click here for more information.
    This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
    Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to their protected veteran or disabled status, or any protected status.


    Otsuka Pharmaceutical Company is a global healthcare company with the corporate philosophy: “Otsuka-people creating new products for better health worldwide.” Otsuka researches, develops, manufactures and markets innovative products, with a focus on pharmaceutical products to meet unmet medical needs and nutraceutical products for the maintenance of everyday health.
    In pharmaceuticals, Otsuka is a leader in the challenging area of mental health and also has research programs on several under-addressed diseases including tuberculosis, a significant global public health issue. These commitments illustrate how Otsuka is a “big venture” company at heart, applying a youthful spirit of creativity in everything it does.
    Otsuka Pharmaceutical Company is a subsidiary of Otsuka Holdings Co., Ltd. headquartered in Tokyo, Japan. The Otsuka group of companies employed 45,000 people worldwide and had consolidated sales of approximately USD 11 billion (€ 9.9 billion) in 2016. 
    All Otsuka stories start by taking the road less travelled. Learn more about Otsuka Pharmaceutical Company on its global website at www.otsuka.co.jp/en. Learn more about Otsuka in the U.S. at www.otsuka-us.com.

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