• Senior Manager Global Quality Solutions

    Job Locations US-Remote
    Requisition ID
  • Responsibilities

    Aligning with the strategic goals of the GQ organization, the Sr. Manager of Global Quality Solutions (GQS) is responsible for understanding and driving intelligence across Global Quality’s processes and operations via automation and digitization; serving as an enabler of transformation across existing GQ technology, future processes and teams. The Sr. Manager position will facilitate pilots, prototypes, collaborations and projects to digitize various Global Quality processes that drive to bring intelligence.


    The Sr. Manager of GQS coordinates with applicable business functions (i.e., Otsuka Data Sciences, Otsuka Information Technology, Applied Innovation and Process Improvement, etc.) to advance Global Quality forward to a digital transformation of the entire GQ workspace via the optimization of applicable systems and workflows, the adoption of automation, and the promotion of a GQ culture driven by state-of-the-art data insights. The Sr. Manager introduces industry best practices from a variety of disciplines and solutions (i.e., quality, automation, machine learning, and artificial intelligence, etc.) to deliver on the GQS strategic roadmap across all Global Quality practices to a best in class – digitalized landscape.


    • Lead various workstreams within the GQ intelligence strategy to establish an automated, digitized and ever-green environment
    • Direct leadership in digitalizing the processes and practices of Document Management (i.e. Iron Mountain) and eliminating (or significantly minimizing) any paper archive.
    • Applying technology intelligence and understanding of the process enhancement requirements, determining opportunities for optimization of existing systems and identifying the need for new solutions.
    • Addressing digitization of paper documents across the ecosystem of GQ to enable e-archiving and e- access and retrievability.
    • Design and employ a digital and automated GQ work flow across the enterprise of the GQ business function.
    • Drive a culture of Quality Innovation awareness through benchmarking external opportunities, innovation advancements and ensuring Otsuka GQ is at the cutting edge of the use of innovative processes, practices, solutions and technology.
    • Drive optimal operational efficiency and effectiveness.
    • Assist GQS Leadership in delivering on the design and execution of complex GQ optimization initiatives including; detailed program planning, well-defined business cases, clear value proposition, management of applicable collaborators and identification/leveraging of applicable external expertise.
    • Support the evaluation, measurement and documentation in time, resource and cost optimizations of continuous improvement and transformational activities to ensure improved efficiency and effectiveness over time.
    • Assess opportunities through internal and external collaborations to optimize GQ processes, the timeliness and quality of GQ deliverables, and GQ resource requirements using transformational technologies such as, Robotics Process Automation, Machine Learning, Artificial Intelligence and Blockchain capabilities


    • Minimum of an Advanced degree is required (e.g., MS, MPH, NP, PhD, MD etc.)
    • Minimum of 5 years industry related experience is required
    • Applicable experience in healthcare technology is experience strongly preferred.
    • Advanced analytic skills, and general understanding of the drug development and regulatory process is required.
    • Successful track record of leadership and timely delivery of innovative business deliverables.
    • Strong communication, interpersonal and alliance management skills; possessing the ability to credibly, knowledgeably and effectively represent and communicate initiatives to internal and external KOLs/stakeholders, various stakeholders in the medical/healthcare community, Otsuka’s partners and clinical trial personnel.
    • Understanding of technological trends and passion to develop innovative solutions that support and enhance medicine, science, and research to increase Otsuka’s competitive edge.
    • Ability to work effectively in a matrixed, multi-cultural, collaborative and self-directed environment.
    • Strong project management experience, with the ability to successfully engage in multiple initiatives simultaneously.
    • 10%-25% travel is required based on business needs


    Otsuka Pharmaceutical Company is a global healthcare company with the corporate philosophy: “Otsuka-people creating new products for better health worldwide.” Otsuka researches, develops, manufactures and markets innovative products, with a focus on pharmaceutical products to meet unmet medical needs and nutraceutical products for the maintenance of everyday health.

    In pharmaceuticals, Otsuka is a leader in the challenging area of mental health and also has research programs on several under-addressed diseases including tuberculosis, a significant global public health issue. These commitments illustrate how Otsuka is a “big venture” company at heart, applying creativity in everything it does.

    Otsuka Pharmaceutical Company is a subsidiary of Otsuka Holdings Co., Ltd. headquartered in Tokyo, Japan. The Otsuka group of companies employed 50,000 people worldwide and had consolidated sales of approximately USD 11 billion (€ 9.9 billion) in 2016.

    All Otsuka stories start by taking the road less travelled. Learn more about Otsuka Pharmaceutical Company on its global website at
    www.otsuka.co.jp/en. Learn more about Otsuka in the U.S. at www.otsuka-us.com.


    This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

    Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to their protected veteran or disabled status, or any protected status.


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